privacy

CMAK Digital – Partner Portal Privacy Policy

Last Updated: 21/11/2025

This Privacy Policy explains how C&M Tech Pty Ltd (CMAK Digital) (“we”, “us”, “our”) collects, uses, stores, and discloses personal information when you use the CMAK Digital Partner Portal located at partner.cmak.com.au (“Portal”).

By accessing or using the Portal, you consent to the practices described in this Privacy Policy.

1. What Information We Collect

We may collect and store the following types of personal and business information:

1.1 Account & Profile Information

1.2 Portal Usage Information

1.3 Marketing & Performance Data

Information pulled from connected third-party platforms, including:

1.4 Communications

1.5 Cookies & Tracking Technologies

We use cookies and similar technologies to:

You may disable cookies in your browser, but certain Portal functions may not work properly.

2. How We Use Your Information

We use personal and business information for the following purposes:

2.1 Service Delivery

2.2 Communication

2.3 Platform Improvements

2.4 Legal & Compliance

We will only use your information for the purposes for which it was collected or related purposes you would reasonably expect.

3. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information in the following limited circumstances:

3.1 Third-Party Service Providers

We use trusted providers to deliver parts of the Portal, including:

Providers may access your data only as required to perform their role.

3.2 Integrations

When you connect the Portal to third-party platforms (e.g., Google, Meta), you authorise us to retrieve and display data.

3.3 Legal Requirements

We may disclose information if required by:

3.4 Internal Staff & Contractors

Our internal team and approved contractors may access data for the purpose of:

4. How We Store & Protect Your Information

We take reasonable steps to protect your information from:

Security measures include:

While we maintain high security standards, no system is completely secure. Access is at your own risk.

5. Data Retention

We retain personal information for as long as necessary to:

When information is no longer required, we securely delete or anonymise it.

6. Access, Corrections & Your Rights

Under Australian privacy law, you have the right to:

6.1 Access Your Information

You may request a copy of the personal information we hold.

6.2 Request Corrections

If any information is inaccurate or outdated, we will correct it promptly.

6.3 Limit Communications

You may opt out of non-essential communications.

6.4 Delete Your Data

We can delete or anonymise your data where permitted by law and where doing so does not compromise service delivery or legal retention requirements.

Requests should be sent to support@cmak.com.au.

7. International Transfers

Some service providers or integrations may operate outside Australia.
By using the Portal, you consent to international data transfers where required.

We ensure that providers follow appropriate security and data-protection standards.

8. Third-Party Links

The Portal may link to external websites or services.
We are not responsible for the privacy practices of third-party websites.

9. Children’s Privacy

The Portal is intended for business use only and is not directed at children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be effective upon posting to the Portal.
Continued use of the Portal indicates acceptance of updated terms.

11. Contact Us

If you have questions, concerns, or requests regarding privacy, contact:

CMAK Digital
Email: support@cmak.com.au
Website: cmak.com.au